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Privacy Policy

This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.

Engine Service & Supply Co. (ESSCO) collects information from you when you register on our site, or fill out a form. When ordering or registering on our site as appropriate, you may be asked to enter your name, e-mail address, or other private information. You may however visit our site anonymously.

  • How does ESSCO use my information?
    For your safety and protection, no credit card information is stored on our servers. Our payment gateway provider keeps all credit information encrypted and secured, using a secure sockets layer (SSL) before it is transmitted over a web server.
  • To process transactions.
    ESSCO will never sell, exchange, or transfer your information to any other company for any reason other than routine payment process of product or service purchased by you.
  • To personalize your experience.
    Your information helps ESSCO to better respond to your individual needs.
  • To improve the ESSCO website.
    ESSCO continuously strives to improve our website based on information and feedback we receive from you.
  • To improve service.
    ESSCO continuously strives to improve customer service based on information and feedback we receive from you, regarding new products desired or service and support needs.
  • To send emails.
    ESSCO may use the email address you provide for order processing and to send you information and updates pertaining to your order. Also, ESSCO may use your email address to provide SDS sheets, product recall information, owner’s manuals and parts sheets, or other special customer requests.
  • How is my information used?
    Your information is only used to fill your order. We do not sell or redistribute your information to anyone.
  • What information do we collect?
    We only collect information that we need that is related to your order. This includes your :
    Billing Address
    Shipping Address
    Email Address
    Credit Card information
    In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, to help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.
  • Do we use cookies?
    Yes, cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.
  • Does ESSCO disclose any information to outside parties?
    ESSCO will not sell, exchange, trade or otherwise transfer to any outside party your personally identifiable information. This does not include trusted third parties who assists us in operating our website, conducting our business, or servicing you, so long as those trusted third parties agree to keep this information confidential. ESSCO may also release any information when ESSCO believes that release is required to comply with the law, enforce our website policies, and protect ours or others rights, property, or safety. ESSCO may also release any information required to trusted third parties attempting to collect past due accounts, or retrieve goods sold but payment was not received.
  • Security and Storage
    Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer (SSL) before it is transmitted over a web server. We do not store your credit card data.
  • Does ESSCO use third party links?
    ESSCO may at our discretion include or offer third party products services or links on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for content and activities of these third party links sites. However ESSCO seeks to protect the integrity of our site and welcomes feedback about these third party linked sites.
  • Online privacy policy only.
    This online privacy policy applies only to information collected through the ESSCO website and not to information collected offline.
  • Your consent.
    By using the ESSCO website, you consent to the ESSCO privacy policy.
  • Changes to ESSCO privacy policy.
    ESSCO reserves the right to make necessary changes to the ESSCO privacy policy. Any change or modification to the ESSCO privacy policy will be posted on the page.

    The ESSCO privacy policy was last modified 04/06/2015
  • Contacting ESSCO
    Please rest assured that ESSCO truly wants to be a fair, honest, ethical and an easy company for all of our customers to do business with. Please do contact us with any question, concern or suggestion that would improve our service to you.